customerservice@mackman.co.uk

Recruitment

Join the Mackman team

Take a look at our latest vacancies, work placements and paid internships

We are hiring!

As a boutique research agency our work is broad and varied, hence this role requires candidates to have experience in both qualitative and quantitative research methods, with an emphasis on low volume, high quality.

Reporting directly to our Research Director, you will be involved in all facets of research from planning right through to the delivery of findings. Our clients value our collaborative working style, therefore good communication skills and an attention to detail are essential.

Key Responsibilities

The main responsibilities of this position include (but are not limited to):

Project management – Ensure that each project is properly planned and executed and that the research is done to the highest standard, managing budgets.
Research – Conduct qualitative and quantitative research as appropriate for projects (most projects involve a blend of both). You will develop discussion guides, qualitative interview scripts and quantitative surveys, help recruit research participants, conduct interviews, analyse results, lead the identification of key findings and help to develops insight driven recommendations.
Client liaison – You will quickly forge good client relationships and whilst managing client expectations, ensure that they are involved at every stage in the research process. In doing so you will be mindful of research ethics and be seeking to meet with the wider objectives of the project.
Data analysis – Using software to manage contact data and analyse research data. Enable such analysis to identify themes for further exploration.
Report writing and presentation – Produce insightful research findings, writing executive summaries and key findings to ensure that essential themes are communicated clearly. Reporting may also take the form of desk research write ups and secondary research / literature searches.
Team working – A key part of our success is teamwork, and you must work well with others and contribute to a supportive and inclusive working environment with a can do and hands on approach to working.

Preferred Qualifications

At least 4 years of relevant experience in qualitative and quantitative research, either on the client or agency side
Outstanding writing and editing skills in English, and experience of authoring research reports
Excellent academic credentials
Previous experience in successfully managing clients and client relationships
Ability to work as a member of a small team
Working knowledge of quantitative research analysis software
Experienced qualitative interviewer

Competencies

Demonstrates an interest in and understanding of others
Supports and cares for others
Speaks clearly and fluently
Writes clearly, succinctly and correctly
Uses technology to achieve work objectives
Demonstrates an understanding of different organisational departments and functions
Rapidly learn new tasks and quickly commits information to memory
Demonstrates a rapid understanding of newly presented information
Seeks progression to roles of increased responsibility and influence

Benefits

Generous holiday allowance
Bonus days off outside of holiday allowance on your birthday and at Christmas
Company contributed pension scheme
Ongoing training delivered via a personal development plan

Expected start date: TBC

Contract: Permanent

Salary: TBC

Schedule: Monday to Friday (35 hours per week)

To apply

Please apply by email to gemma@mackman.co.uk with a covering letter and copy of your CV.

Reference ID: Senior Researcher

As the Marketing Executive at Mackman, you will work closely with the Head of Marketing and as part of the Content team. You will be responsible for the day to day co-ordination of marketing projects for both Mackman and external clients.

Key responsibilities will include...

Driving the development of Mackman Group’s portfolio of brands marketing activity
Devising and implementing business development plans for both Mackman and external clients
Deploying successful marketing campaigns from ideation to execution

Job brief:

We’re looking for a passionate and talented marketer who is seeking to deliver marketing to the highest standard. You will be responsible for the development of marketing communications for both our brands and our clients. You will not be afraid to roll your sleeves up, deliver well planned and executed marketing campaigns, but will also be able to work well as a team and mentor junior staff.

Your role will also include the management of projects in Synergist, the tracking and analysis of the performance of marketing campaigns and associated budgets and ensuring that all marketing material is aligned with our brand identity. To be successful in this role, you should have hands-on experience with a range of marketing tools and be able to turn creative ideas into effective projects. Ultimately, you will help build and maintain a strong and consistent brand for us and our clients through a wide range of online and offline marketing channels.

Key Responsibilities

Deliver successful marketing campaigns and own their implementation from ideation to execution, a completer finisher is a must!
Utilise the full range of marketing channels and apply these to the right client and audience
Produce valuable and engaging content
Continue to develop the reputation and expertise of Mackman Group through digital visibility and business development activity
Oversee and approve content created by the Content team from digital content to hard copy brochures and case studies
Measure and report on the performance of marketing campaigns, gain insight and assess against objectives
Act as a first point of contact for clients, keeping an eye of the progress of projects and collaborating with the research, creative and technical teams as required

Requirements

Demonstrable experience in marketing together with the potential and attitude required to learn
Proven experience in identifying target audiences and tailoring activity to these audiences
Solid knowledge of websites, SEO and web analytics tools
Numerically literate, comfortable working with numbers, making sense of key statistics
A keen eye for design and the ability to write great copy
A desire to keep up to date with the latest trends and best practices in marketing
The confidence and assertiveness to liaise with key clients and senior contacts
CIM qualified

Benefits

Generous holiday allowance
Bonus days off outside of holiday allowance on your birthday and at Christmas
Company contributed pension scheme
Ongoing training delivered via a personal development plan

Salary: Competitive

Working hours: Monday to Friday (35 hours per week)

To apply: Please apply by email to customerservice@mackmangroup.co.uk with a covering letter and copy of your CV.

Reference ID: Marketing Executive

This is a fantastic opportunity open to those qualifying for the Government's Kickstarter scheme. Providing a solid grounding in a range of research and communications disciplines and working with a team of experienced specialists, you should be an enthusiastic, self motivated and positive individual.

Key Responsibilities

Providing support to the Insight and Communications specialists, your role may include conducting B2B research, competitor analysis, writing reports and short articles, social media writing & posting, general admin, office housekeeping. It is anticipated that you will mainly be writing articles, guides and news pieces to be posted online.

Your skills

Knowledge of Excel, Word, WordPress, and be able to adapt to new software, have an excellent telephone manner and writing skills, be keen to learn, be positive with a can do approach, and enjoy working as part of a team.

Competencies

Demonstrates an interest in and understanding of others
Supports and cares for others
Speaks clearly and fluently
Writes clearly, succinctly and correctly
Uses technology to achieve work objectives
Demonstrates an understanding of different organisational departments and functions
Rapidly learns new tasks and quickly commits information to memory
Demonstrates a rapid understanding of newly presented information
Seeks progression to roles of increased responsibility and influence

Benefits

Generous holiday allowance
Bonus days off outside of holiday allowance on your birthday and at Christmas
Company contributed pension scheme
Ongoing training delivered via a personal development plan

To apply

As this is a Government funded Kickstarter placement we regret that applications must be made via the DWP (Department for Work & Pensions). Please contact the Sudbury, Suffolk Job Centre directly and note that you will need to be in receipt of universal credit to qualify.

Reference ID: Kickstarter

Contract length: 6 months

Part-time hours: 25 per week

Expected start date: Immediate

Job Types: Part-time, Contract

Salary: From £9.00 per hour

COVID-19 considerations:
We are working in the office in Sudbury, Suffolk safely spaced and with measures to keep everyone safe. After initial training in the office there may be opportunities to work from home.

This is a fantastic opportunity for an outstanding individual looking for their first step on the career ladder. Providing a solid grounding in a range of research disciplines and working with a team of experienced specialists, you should be an enthusiastic, self motivated and positive person.

Key Responsibilities

Providing support to the Research Director, your role will include conducting B2B research, competitor analysis, producing findings reports, attending insight workshops and supporting specialist staff, writing reports and short articles, key word research for SEO, social media writing & posting, general admin, office housekeeping.

Your skills

Knowledge of Excel, Word, InDesign, WordPress
Be able to adapt to new software
Have an excellent telephone manner and writing skills
Be keen to learn
Be positive
Have a can do approach
Enjoy working as part of a team

Competencies

Demonstrates an interest in and understanding of others
Supports and cares for others
Speaks clearly and fluently
Writes clearly, succinctly and correctly
Uses technology to achieve work objectives
Demonstrates an understanding of different organisational departments and functions
Rapidly learns new tasks and quickly commits information to memory
Demonstrates a rapid understanding of newly presented information
Seeks progression to roles of increased responsibility and influence

Benefits

Generous holiday allowance
Bonus days off outside of holiday allowance on your birthday and at Christmas
Company contributed pension scheme
Regular social events
Ongoing training delivered via a personal development plan

To apply

As this is a Government funded Kickstarter placement we regret that applications must be made via the DWP (Department for Work & Pensions). Please contact the Sudbury, Suffolk Job Centre directly and note that you will need to be in receipt of universal credit to qualify.

Reference ID: Kickstarter

Contract length: 6 months

Part-time hours: 25 per week

Expected start date: Immediate

Job Types: Part-time, Contract

Salary: From £9.00 per hour

COVID-19 considerations:
We are working in the office in Sudbury, Suffolk safely spaced and with measures to keep everyone safe. After initial training in the office there may be opportunities to work from home.

This is a fantastic opportunity for an outstanding individual looking for their first step on the career ladder. You will form part of a design creative team led by the Creative Director and supported by the Studio team. This team will work alongside the other functions within the Mackman Group, providing a full marketing service to clients.

On a day-to-day basis you will be mentored by the Studio team but training opportunities will be available across all functions of the business. Training will be supported and is encouraged, included CIM Express Webinars, Google training, SEMRush and other related courses.

Your main duties will be:

Provide Office and Customer Service Support, including:

Responding to incoming phone calls. web forms and email and track enquiries
Prepare and clear meeting room for meetings with external guests
Provide refreshments for meetings as required
Manage the content marketing meeting diary as required

Design / creative activity:

Assist creative team with preparing design assets for commercial projects
Help gather useful information for generating creative solutions
Prepare documents for presentations and pitches
Assist the communications team in the generation of rich social content
Help adding content to websites and email campaigns.
Understand and accurately use both the online filing and management information system (Synergist) and the hard copy filing system
Use of WordPress to manage clients and Mackman’s content and SEO compatibility
Creation of visuals for clients and Mackman’s social media channels
Use of MailChimp to create email marketing campaigns for clients and Mackman Group

Your skills

Knowledge of Excel, Word, InDesign, WordPress
Be able to adapt to new software
Have an excellent telephone manner and writing skills
Be keen to learn
Be positive
Have a can do approach
Enjoy working as part of a team

Competencies

Demonstrates an interest in and understanding of others
Supports and cares for others
Speaks clearly and fluently
Writes clearly, succinctly and correctly
Uses technology to achieve work objectives
Demonstrates an understanding of different organisational departments and functions
Rapidly learns new tasks and quickly commits information to memory
Demonstrates a rapid understanding of newly presented information
Seeks progression to roles of increased responsibility and influence

Benefits

Generous holiday allowance
Bonus days off outside of holiday allowance on your birthday and at Christmas
Company contributed pension scheme
Regular social events
Ongoing training delivered via a personal development plan

Reference ID: Kickstarter

Contract length: 6 months

Part-time hours: 25 per week

Expected start date: Immediate

Job Types: Part-time, Contract

Salary: From £9.00 per hour

COVID-19 considerations:
We are working in the office in Sudbury, Suffolk safely spaced and with measures to keep everyone safe. After initial training in the office there may be opportunities to work from home.

Working with us

Mackman is a busy boutique agency with the unifying strapline 'together we grow'. It’s been with us since the day we launched and reflects the relationships that our agency has with clients, suppliers, colleagues and the wider community. It is the blend of our talented team combined with a ‘can do’ attitude and thirst for best practice that is at the heart of our success.

A dynamic environment

Working in an agency is hard work, deadlines are tight and targets demanding, but it makes for a dynamic environment. We do our best to make the work as enjoyable as we can and working agency side is rarely dull. You need to be a team player because we all need a helping hand sometimes, especially when priorities or deadlines change. You can be sure that working at Mackman will grow your skill set and develop you as an individual.

Social time

We have regular staff socials - at least we used to before Covid, which has made that harder. There is a summer social which normally includes freshly made pizza, salads and a BBQ in our garden. At Christmas we naturally all go out together and sometimes drink and eat too much. There are other excuses to go out together like gigs or celebrations.

Balancing work with time for you

Everyone gets an extra day off on their birthday courtesy of the business. We expect everyone to work hard but don’t expect anyone to work unreasonable hours. We also don’t contact staff outside of work hours. We have people working from home and in the office and take a flexible approach to individual needs.

Some of the benefits

We are a modern family orientated firm that looks after our employees and are respectful. It’s about how we treat people, not just the benefits, but here are some of them:

Flexible working
Regular team building and staff socials
Time out of the office to give blood
Generous holiday allowance - 20 days off plus 8 bank holidays
Extra day off on your birthday
Bonus days off for Christmas shut down
Company contributed pension scheme
Ongoing training delivered via a personal development plan

RECRUITMENT AGENCIES

We politely request that we are not contacted by recruitment agencies. No offence intended, but high volumes of speculative calls from agencies negatively impact upon the efficiency of our business. Please help us to maintain the highest levels of customer service by respecting our wishes.

How to apply

If you think you have something special to add to Mackman then please do get in contact. Use the form below and attach your CV and we promise that one of the owners will take a look. Please be aware that unfortunately we can’t respond to every application we receive.

Complete the form below as fully as possible. Please note: Kickstarter applications must go through the Job Centre.

Good luck!

What Our Clients Say

            
                        “Mackman Group created a fantastic website for St Peter’s, and this was no doubt an important factor in raising the profile of our work there, leading to significant funding towards our £2.5M regeneration project. Mackman gave us a beautiful website that gives us complete independence to update and maintain the online presence of St Peter’s easily and efficiently, safe in the knowledge that the Mackman team are there to ensure technical updates and stability. It has enabled us to run important campaigns to fundraise and to recruit new volunteers, and the site integrates seamlessly with other third party software which has enabled us to sell tickets to events and link to our social media platforms, significantly widening the reach of our audiences, all which is crucial to our success.”
                        
Alli Burke, Development Officer - The Churches Conservation Trust                    

                        “We are a small charity keen to engage with local residents and potential funders, a well formatted website was our target. From the very first meeting we knew Mackman would deliver. The team are friendly and professional. They listened to our needs and provided a concept for us to discuss as a Board of Trustees. To add interest they visited our premises and took photos and video footage to complement our brand message. We highly recommend Mackman for your website and design needs.”
                        
Russell Rainger, Trustee - Leiston Community Land Trust                    

                        “Immigration Legal Services is a niche law firm located in Ipswich, providing a full range of services to both business and private clients. We are really pleased with Mackman’s work for us. Our new website has already brought in more work and presents our business in exactly the way we wanted. It looks great and is clearly functioning very effectively. Mackman bring a wealth of experience and knowledge to their work and this inspires confidence. They are also very nice people to deal with, who care about their clients. They made a huge effort to understand our business in order to help us and it is reassuring to know they are there to support us in the future. We have no hesitation is recommending them to anyone requiring the services they offer.”
                        
Angela Cole, Principal and Senior Immigration Practitioner - Immigration Legal Services

Case Studies

See how our marketing makes a measurable difference.

VIEW OUR FULL RANGE OF CASE STUDIES

Holmes & Hills

Professional Services

Holmes & Hills is a leading law firm with five offices across Essex and Suffolk. With a unique approach to working with and understanding their clients, the firm acts as a trusted advisor. However, the existing client perception of Holmes & Hills was more traditional and localised around each individual office, rather than as a large corporate brand.