Branding and Marketing Specialists

Led by our Directors, Dr. Gemma Mackman, Paul Mackman, and Bruce Burgoyne, our team of branding and marketing specialists are dedicated to delivering award-winning, best practice marketing solutions. With a wealth of experience and expertise, we pride ourselves on our ability to turn ideas into reality and achieve measurable results for our clients.

  • Dr Gemma Mackman

    Co-Founder & Research Director

    Dr Gemma Mackman

    Expert Market Researcher I am a co-founder and Research Director of the Mackman Group, incorporating Mackman Research and Mackman. My passion for all things research started many years ago and has been inspired by my academic studies and my early working life. My professional career has given me a broad knowledge of business practices, an…

  • Paul Mackman

    Co-Founder & Managing Director – FCIM Chartered Marketer

    Paul Mackman

    Chartered Marketer I am a co-founder and the Managing Director of the Mackman Group, incorporating Mackman Research and Mackman, the full service marketing agency. My grandfather set up and ran a successful South London agency, which was an important early influence that drew me into the world of all things marketing. I have broad commercial…

  • Bruce Burgoyne

    Creative Director

    Bruce Burgoyne

    I am the Creative Director at Mackman. I oversee all of our internal and client creative output. I’m a multi-disciplinary designer and bridge both brand, print and digital design. With over 20 years’ experience in the creative industries as a practising photographer and former degree lecturer, and over 14 years at Mackman, I have developed…

  • Adam Chamberlin

    Head of Development

    Adam Chamberlin

    Website Developer As Head of Digital Development at Mackman, I am responsible for all things that relate to bits and bytes, from clients’ websites right down to the phones the Mackman staff use. Through the digital team I plan and budget all the development of client websites. This not only includes your nice fancy new…

  • Ben Kemsley

    Digital and Media Executive

    Ben Kemsley

    Photographer and videographer Hi, I’m Ben, a Digital and Media Executive at Mackman. I assist our clients with video production and photography, as well as producing graphics and animations for use across websites and social media. I have a strong video-based background, having worked on a variety of briefs including short films, music videos, TV advertisements…

  • Chloe Kichenbrand

    Group Operations Manager

    Chloe Kichenbrand

    Group Operations Manager Hello! I’m Chloe and I am Group Operations Manager at Mackman. As Group Operations Manager, I regularly check in with the Studio team to ensure they are happy with all work set, and make sure they have all they need to complete these tasks. I am involved with both internal and external…

  • Dylan Gant

    Creative Designer

    Dylan Gant

    Brand Identity Designer Hi, I’m Dylan and I’m a Creative Designer at Mackman. In my role, I support our creative team with the delivery of new ideas for brand designs and work on existing projects, enhancing the ongoing output to predefined styles and guidelines. I also contribute to Mackman Group‘s social media channels by creating…

  • Dr Farzana Chowdhury


    Dr Farzana Chowdhury

    Market Insight Specialist Hello! My name is Farzana and I’m a Researcher at Mackman. My role focuses on performing B2B customer satisfaction surveys, customer research & perception surveys, NPS surveys, competitor research with a special interest in social research. I am a Scientist by training, having done my undergraduate degree in Biomedical Sciences at Queen…

  • Jess Crago

    Research Executive

    Jess Crago

    Market Research Executive Hello, I’m Jess and I am a Research Executive at Mackman. My role involves everything research-based, though I have recently become more specialised in data analysis and reporting. Throughout my time at Mackman I have developed various skills, particularly in gathering, analysing, and visualising data through various methods and software. After finishing…

  • Lindsay Fantousi

    Telephone Researcher

    Lindsay Fantousi

    Telephone Interviewer Hi, my name is Lindsay. My role as a telephone researcher means being at the forefront for the findings of the customer surveys. I work closely with the client’s customers to ensure the data is as accurate as possible. Previously, I have worked as a hairdresser, dog groomer and worked in mortgage services…

  • Oliver Mackman

    Marketing Assistant

    Oliver Mackman

    Digital Marketing Assistant Hi I’m Oliver and I’m the Marketing Assistant at Mackman. My role offers me great exposure to different sides of marketing as I assist the content and design teams, often with social media content creation, and assist our photographer/videographer on client photoshoots. I am also on hand to help with odd jobs…

  • Oscar Mackman

    Business Administrator Apprentice

    Oscar Mackman

    Business Administrator Apprentice Hi, I’m Oscar, and I’m the Business Administrator Apprentice here at Mackman. I’m currently undertaking a Business Administration apprenticeship at Colchester Institute, balancing one day a week in college with four days of hands-on learning in the office. Prior to working at Mackman, I studied to be a mechanic. My background in…