The annual Government Business Awards, which encourage and reward effective business practises in the public sector across the country, yesterday presented Mackman Research clients, Chelmsford Borough Council, with the top prize for Market Research. The award was won in recognition of the Council's Parks Audit which was carried out by Mackman Research in 2009. The winners were announced at Twickenham Stadium and presented by Bill Turnbull (BBC News).
In particular the research sought to discover why low income groups within the Borough are low users of public parks and gardens. Mackman devised the methodology, designed the questionnaire, collected the data, analysed the information and prepared and delivered the findings report. Our staff were out and about in Chelmsford not only in the parks, but directly targeting respondents at the Job Centre, the Benefits Office and via door-to-door interviews. The project was the first of its kind within the UK.
Officers from the Parks and Heritage Services, said: “The Mackman Group team had a professional, collaborative, ‘can do’ approach to the project and we were impressed with their flexibility and expertise. The final report was clear and in depth and a great piece of research.”
Gemma said: “The project was challenging but enjoyable and the fact that our research will assist the Council in encouraging more of Chelmsford’s residents to enjoy the wonderful parks that they have on their doorsteps made the project extremely worthwhile.”
Dr Gemma Mackman
Research Director
Dr Gemma Mackman is co-founder and Research Director of the Mackman Group. Her professional career has given her a broad knowledge of business practices, an appreciation of good customer service and experience of a diverse range of sectors. Gemma is also a member of the Market Research Society and has completed research training provided by the Economic and Social Research Council.
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