If you run a small business, you’ve probably heard of SEO (Search Engine Optimisation). It’s been the backbone of digital marketing for many years. But with AI shaking things up over recent years, SEO is evolving—and so should your strategy.

Enter: Generative Engine Optimisation (GEO)—the next big thing in getting your business found online.

What is Generative Search?

Generative search is powered by AI-driven search engines like Google’s Search Generative Experience (SGE) and ChatGPT. Instead of showing a long list of links, these AI-powered search tools generate comprehensive answers by pulling insights from multiple sources. That means potential customers might get the information they need without ever clicking on a website.

For small business owners, this is a game-changer. Traditional SEO tactics—like stuffing keywords into a blog post—won’t cut it anymore. To stay visible, you need to create content that AI deems valuable enough to feature in its responses.

Google's Search Generative Experience | Generative Engine Optimisation
Google’s Search Generative Experience

Why Does Generative Search Matter?

Generative search is set to change how people search online. Customers now expect quick, accurate, and conversational answers. Here’s what this shift means for your business:

  1. Fewer Clicks to Your Website – AI summaries answer many questions right in the search results, so fewer people may visit your site. Your job? Offer value AI can’t fully replace, like expert opinions, deep insights, or interactive content.
  2. Content Quality Matters More Than Ever – AI prefers well-structured, informative content. If your website lacks depth and authority, it might not show up in AI-driven search results.
  3. Natural, Conversational Keywords Win – People are searching the way they talk. That means long-tail keywords (full sentences or questions) will help your content appear in generative search.

While SEO fundamentals still matter, the integration of AI means businesses must take additional steps to stay competitive. Here’s how you can adapt:

  1. Become a Trusted Authority

Google’s AI values expertise and credibility. That means:

  • Write content that positions you as an industry expert.
  • Secure backlinks from well-known, reputable websites.
  • Keep your website updated with high-quality, relevant information.
  1. Optimise for AI Summaries

To increase your chances of being featured in AI-generated responses:

  • Use clear headings and bullet points for easy scanning.
  • Provide concise answers to common customer questions.
  • Add depth to your content with unique insights and case studies.
  1. Think Like Your Customers (and AI)

Generative search is conversational. People type (or speak) search queries naturally, so:

  • Use AI tools like ChatGPT and Google SGE to simulate what your customers might search.
  • Optimise for question-based queries (e.g., “What’s the best way to clean leather shoes?” instead of just “leather shoe care”).
  1. Improve Your Website Experience

AI search engines prioritise sites with high engagement and user-friendly experiences. To stand out:

  • Make sure your website is easy to navigate and mobile-friendly.
  • Encourage customer interactions (through comments, FAQs, and discussion sections).
  • Keep visitors engaged with high-value, interactive content (videos, quizzes, and detailed guides).
ChatGPT's Search Features | Generative Engine Optimisation
ChatGPT’s Search Features

Generative search is just getting started, but its impact is already huge. The businesses that embrace AI-driven search early will have the upper hand in attracting and retaining customers online. Instead of worrying about these changes, use them to your advantage. If you focus on high-quality, AI-friendly content and a strong online presence, your business can continue to thrive—no matter how search evolves.

Generative search is the future, and the best time to adapt is now! If you need help with your digital marketing strategy, please contact us.