Mackman Research was commissioned by a multinational energy company to conduct an employee survey for two North Sea production units and their regional office. The survey included all employing companies and provided in-depth insight into employee satisfaction, engagement, and motivation.
“The standard of work the team at Mackman have produced has gone above and beyond our expectations. We have been impressed with how smoothly the project has been carried out. The final report and presentation were excellently delivered, and the in-depth findings will be invaluable to our decision-making for future business strategies.”Product Unit Manager
The multinational energy company owns assets which are based in the North Sea. The UK-based assets include two offshore platforms and a regional office.
The company employs about 1,000 people across the three locations as direct employees and contracted staff in a variety of roles.
Mackman Research was commissioned to conduct an employee survey on behalf of the multinational energy company. The research had to consider all employees across the two North Sea assets and office, which included contractors.
The study aimed to gain comprehensive insight into employee satisfaction, engagement, and motivation which will aid the multinational energy company with establishing strengths and weaknesses to implement a thorough internal strategy for change and motivation among the workforce.
Key areas which the survey highlighted were:
Employees were randomly selected via a stratified sampling method which considered the total employee population for both offshore platforms and regional office. The sample aimed to be representative of the key employing companies and the total target number of surveys was 249.
The careful selection process was explained to employees who were informed about the anonymity of their survey data.
Mackman Research received calls from employees from the platforms to complete the telephone interview which lasted between 15 minutes and 1 hour. Those in the office scheduled a time using an online calendar and Mackman called employees at their selected time.
There was a mixture of questions which included ratings from 1 to 5, ratings from 1 to 10, and open-ended questions.
A total of 192 employees completed the survey and the results were split by platform/office and employing company. For verbatim, results were further grouped by either seniority or how long the employee had worked with the company.
The key findings were produced in a detailed report which delivered insight into the satisfaction, motivation, and engagement of employees. Verbatim showed the reasons behind ratings from employees to provide an in-depth account.
“We have enjoyed collaborating with our clients on this substantial project. Mackman Research are confident the findings will assist the multinational energy company in shaping appropriate adjustments to their team engagement strategies. Finding out what employees think is essential to helping increase job satisfaction levels and, therefore, an organisation’s production and progress.”Gemma Mackman, Research Director
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