Current Vacancies
COMMS & CONTENT ASSISTANT (STORYTELLING & DIGITAL SUPPORT)
View Job Description – Click Here
About Us
Mackman is an award-winning, insight-led branding and marketing agency based in Suffolk. As a certified B Corp, we believe in using creativity as a force for good, partnering with national and regional clients who make a genuine difference.
We work with leading brands across education, heritage, sustainability, and professional services, combining strategic thinking with creative excellence.
Role Purpose
This role exists to provide hands-on communications, content and digital support across the agency, enabling consistent, high-quality storytelling and efficient delivery of tactical marketing activity.
The Comms & Content Assistant will support the execution of content-led communications across social, web, email and multimedia channels, helping to translate strategic direction and core content into well-structured, optimised and scheduled outputs. The role is delivery-focused, operationally strong, and designed to remove day-to-day execution pressure from senior team members.
Key Responsibilities
Content & Communications Support
- Support the creation, formatting and adaptation of content for use across social media, websites, email and internal communications
- Atomise longer “seed” content into multiple channel-appropriate outputs
- Assist with storytelling-led content that aligns with brand tone, values and audience needs
Social Media & Digital Publishing
- Schedule and publish social media content in line with agreed content calendars
- Monitor activity and support basic engagement and housekeeping tasks
- Assist with paid social activity set-up and coordination where required
Website & Digital Admin
- Support website updates, page edits and on-page optimisation using WordPress and SEO tools (e.g. RankMath)
- Ensure content is formatted correctly, accessible, and aligned with search best practice
Reporting & Data Support
- Gather data for social, web and campaign reporting
- Assist with the preparation of performance summaries and dashboards
Creative & Media Support
- Support basic content creation using tools such as Adobe Express and InDesign
- Assist with video and photography workflows, including light editing and asset preparation (e.g. Premiere Rush)
- Maintain organised digital asset libraries
Systems, Automation & Admin
- Support CRM and email marketing administration (e.g. Synergist, Mailchimp)
- Assist with AI-enabled workflows and automation processes
- Provide general marketing admin support to improve delivery efficiency
Role Boundaries
This role:
- Focuses on execution and support, not strategic ownership
- Works under direction from senior team members
- Does not lead client relationships or campaign strategy
- Plays a key role in consistency, accuracy and delivery quality
What Success Looks Like
- Content is published accurately, consistently and on time
- Senior team members are freed from routine execution tasks
- Digital channels feel joined-up, purposeful and well maintained
- Reporting inputs are reliable and easy to compile
- The role becomes a trusted operational backbone for content delivery
Why This Role Matters
This role strengthens the agency’s ability to scale content and communications activity without diluting quality or overloading senior staff. It supports ethical, thoughtful storytelling by ensuring that strong strategy is matched by disciplined, consistent execution.
How to Apply
Complete the application form below, or send your CV, and short cover note to customerservice@mackmangroup.co.uk.
Closing Date
Applications must be received by Friday 6th February 2026.
Mackman – Together We Grow.
Branding & Marketing Agency Jobs
We’re always on the lookout for talented people to join our Content & Comms, Digital, and Creative teams. If you’re a marketer, designer, or strategist looking for your next opportunity, please send your CV and a brief note about the kind of roles that interest you to customerservice@mackmangroup.co.uk.
Working With Us
At Mackman, our strapline ‘Together We Grow’ has guided us since day one. It reflects the relationships we build with our clients, colleagues, and community, and underpins everything we do.
A Dynamic Environment
Agency life is fast-paced, exciting and full of variety. Deadlines can be demanding, but teamwork, creativity, and collaboration keep things energised and rewarding. You’ll be part of a supportive environment that helps you develop your skills and grow both professionally and personally.
Social Time
We love what we do, and we enjoy spending time together outside of work too. From our summer socials with freshly made pizza and BBQs in the garden to festive celebrations, we make sure to have fun along the way.
Balance & Flexibility
We work hard, but we also respect boundaries. Everyone gets their birthday off, and we never expect anyone to work unreasonable hours or be contacted outside of work time. Our flexible approach supports hybrid working and individual needs, helping you find the right balance.
Our Commitment to Inclusion
As an equal opportunities employer, Mackman Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and encourage suitably qualified applicants from all backgrounds to apply and join.
Some Of The Benefits
We’re a modern, family-oriented agency that believes people come first. Here are just a few of the benefits we offer:
- Flexible working and hybrid options
- Regular team socials and creative events
- Time off to give blood
- Generous holiday allowance, plus your birthday off and extra days over Christmas
- Ongoing training through a personal development plan
- A 35-hour full-time week as a Living Hours Employer
- Accredited Living Wage Employer — reflecting our commitment to being an ethical business and employer of choice
Recruitment Agencies
We kindly ask that recruitment agencies do not contact us regarding vacancies or speculative candidates. This isn’t personal, we simply prefer to manage recruitment directly so we can dedicate our time to our clients and team. Thank you for respecting our wishes.
How To Apply
If you think you’ve got something special to bring to Mackman, we’d love to hear from you. Complete the form below and attach your CV — every application is personally reviewed by one of our directors.
While we can’t respond to every applicant individually, we truly appreciate your time and interest. Good luck — and thank you for considering joining our team.