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Finding The Right Partnership For Your Brand

Branding & Brand Development

How partnerships can help your business Whether you’re looking for, or being asked, to partner with another brand, there are some key questions you need to answer when finding the right partnership. Before you agree to work with them, you need to establish: What do you want to do? Why do you want to do […]

Marketing & Branding - What is the Difference?

Branding & Brand Development

The relationship between marketing and branding is not as complex as some may think. In fact, the two work hand in hand, and one without the other can leave you without a clear strategy. Understanding how marketing and branding differ can better position you to: influence how your customers perceive you differentiate yourself from your […]

The Challenge of Branding a Startup...

Branding & Brand Development

You may think that branding a new startup business or creating an identity for a new product would be easy compared to the process for an existing business. The thought of having a clean slate is so inviting to a designer. However, having an innovative idea is not enough to become an established business. The […]

Now is the time for SMEs to focus on digital marketing

Marketing Matters

Understandably, businesses of all sizes are reassessing their digital marketing strategy and budgets in light of the uncertain economic situation. However, companies that are able to invest in digital marketing and boost their local search engine optimisation will reap the benefits of planning for the future, rather than applying the emergency brake to their marketing […]

Responsive web design: why you need it

Website Development

"Responsive web design" is a term that has been familiar to marketers for a few years now, but what does it mean? More importantly: as the owner of a website, how does it affect you? What is it? Responsive web design simply refers to a site that has been designed to display correctly across multiple devices (desktop, […]

What's the Value of Gauging Customer Experience?

Research & Insight

86% of buyers are willing to pay more for a great customer experience. Even more than businesses need customers, they need happy customers. Generally, a good customer experience, or 'CX', leads to high customer satisfaction, and satisfaction can be directly equated to loyalty. Deliver great customer experience and you can expect your customers to stay […]

Three examples of effective brand purpose in advertising

Branding & Brand Development

Brand purpose may seem like an advertising fad, the territory of big businesses with deep pockets. However, consumers are increasingly looking to companies to solve societal issues. Brand purpose can help you to create an agile brand that will stand the test of time. Designer Wally Olins once said, "The intangible value of the brand […]

The Importance of a Brand Identity Toolkit

Marketing Matters

Think about a ‘brand’. The first thing that sprung to mind was probably a logo, maybe Apple’s or Volkswagen’s. But your brand is so much more than just your logo. Your brand is your identity, comprised of various design elements and communication components. To remain true to your brand, it’s important to establish a brand […]

Email Marketing - Our Top Five Benefits

PR & Communications

Despite there being many popular and powerful communication channels, businesses and brands are still making use of email marketing tools. This is due to email enabling businesses to build brand awareness and reinforce key messages. Email marketing is a highly successful form of marketing in the UK - according to Campaign Monitor, email click-through rates […]

Famous UK Brands That No Longer Exist

Branding & Brand Development

Here are eight UK brands that were once part of the establishment, but are now brands that disappeared. Some were due to external factors such as consumer demand, while others succumbed to internal issues. How many of them do you remember? 1. C&A C&A was founded as a trading company in 1841 by brothers Clemens […]

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What Our Clients Say

We knew straight away that we wanted Mackman to be the brand agency to work with us on our project. We were given a real sense of confidence that they would do a great job and we were not proved wrong. We look forward to ‘growing together’ over years to come.

Jane Cotton, Board Director - ILECS (International Lift Consultants)

Our News & Blog

The latest News and Views

A Beginner's Guide to Website Data

Website Development

Every business has goals it would like to achieve, from those pie in the sky ambitions to simply streamlining the stationery order. Any tool that can help to achieve these goals is surely worth its weight in gold. So why are you ignoring your website data? Because website data is meaningless? On its own, maybe. […]

How to create web personas for your online audience

Research & Insight

It is important to understand the profile of your website's target audience to maximise its effectiveness as a communication tool. The most effective way of getting to grips with your potential users is through web personas. Your target audience are people that currently, or potentially will, buy your products and services via your website. By […]

How to increase customer lifetime value

Research & Insight

Here are some of our recommendations for building a better customer experience and increasing customer lifetime value. Customer lifetime value: Acquisition vs retention We know it’s cheaper to retain existing customers than acquire new ones. However, despite the fact that the probability of selling to an existing customer is 60-70% compared to 5-20% with a […]