“We were excited about working with local agency Mackman, who really understood why FaNs was so important and the crucial elements we wish to communicate with the different types of supporters in the community. To all the Mackman team, thanks for all the hard work, thoughtfulness and the creativity that has gone into the FaNs campaign. You have done a great job for us. The My Home Life Essex Community Association Board and care home managers are mightily impressed by the publicity materials and the website is looking lovely”
Jan Lockyer, FaNs Programme Manager.
The Client
My Home Life Essex Community Association was founded in 2008. Its purpose was to offer free, confidential and expert advice to the community about residential care for older people and to support care home residents. In 2014 the Association launched FaNs (Friends and Neighbours) – a community movement to foster community support and relationships with local care homes within Essex. Its aim is to help make sure that people living in Essex care homes are able to enjoy the best possible quality of life according to their individual needs and wishes.
The Challenge
- Develop a comprehensive integrated campaign across Essex
- Improve perception of care homes in Essex and promote interest in supporting them and their residents
- Build a community of people willing to take an active interest in care homes and their residents
- Allow care home owners, managers and staff to take advantage of good will, support and practical help provided by FaNs
- Facilitate the easy recruitment of future FaNs
- Ensure the solution was scalable in order that a national roll-out was possible
What we did
- Created a clear and recognisable brand identity for the FaNs network to be applied to all marketing collateral including information packs for individuals, organisations and care homes signed up as FaNs
- An official launch of FaNs and build awareness of the movement
- Build a sophisticated responsive website to allow for easy recruitment and information sharing with current and potential FaNs (www.fansnetwork.org)
- Build a communications network for FaNs and care homes
- Implement tactical communication plans (PR, social, email) to officially launch the FaNs campaign and celebrate and publicise the good work of FaNs
- Provide strategic social media training for the FaNs team
Contact Us
Need help with a similar project?
If you think Mackman could help then we would love to hear from you. Please complete the form provided and a senior member of our team will get in touch.
Alternatively, you can give our team a call, on:
- 01787 388 038
Why do we need this information?
The information you submit here is used and stored for the purpose of responding to the enquiry. For more information on how we process data, please visit our Privacy Policy.
Related projects
-
0Multinational Energy Company | Employee Survey
Mackman Research was commissioned by a multinational energy company to conduct an Employee Survey which provided insight into satisfaction, motivation, and engagement.
-
East of England Energy Group | Members Survey
Mackman Research was commissioned by EEEGR to conduct a Member Survey which provided insight into the organisation's relationship with its members.
-
Optimise Heat & Steam | How to rebrand a small business
A branding and website project to better communicate the service offering of a leading steam and hot water system specialist.
Related Projects
Multinational Energy Company | Employee Survey
Mackman Research was commissioned by a multinational energy company to conduct an Employee Survey which provided insight into satisfaction, motivation, and engagement.
East of England Energy Group | Members Survey
Mackman Research was commissioned by EEEGR to conduct a Member Survey which provided insight into the organisation's relationship with its members.
Optimise Heat & Steam | How to rebrand a small business
A branding and website project to better communicate the service offering of a leading steam and hot water system specialist.
